The fastest way to reach us is email. We read every message and try to reply within a few business days.
What to include
If you're reporting a problem with a conversion, it helps to mention which tool you used, your browser and operating system, and roughly how large the file was. Since files are never uploaded to us, we can't see them ourselves — so a clear description of what went wrong goes a long way.
Tool requests
Looking for a conversion that isn't on the site yet? Send us the formats you need and what you're using them for. We prioritize new tools based on requests like these.